Bug reports, feature requests, partnership ideas or general feedback — email is the fastest way to reach us, and replies usually go out within one business day.
Most calculator questions are answered on the page itself or in our guides. It's worth a quick check before sending an email — you may have your answer in seconds:
The more context you give us, the faster we can help.
ShiftCalculator.com is run by a small team, so replies are quick but not instant.
Most questions, support and feedback get a reply within 24 to 48 hours on business days.
Critical bugs that break the calculator are usually acknowledged within 12 hours and fixed as quickly as we can verify them.
We read everything but don't always build everything. Expect a 48–72 hour reply on whether it's something we can take on.
For privacy, data-protection and copyright questions use the same email and your message will be routed to the right person.
ShiftCalculator.com is a calculation tool, not a payroll service or legal/financial advisor. We can't resolve disputes with your employer, advise on local labor law, or confirm what your specific paycheck "should" be. For those, please speak to your employer's payroll team or a qualified professional in your jurisdiction.